Gold Coast Health Plan

Care Management

Referral Information: Care Management Referral Form - (English and Spanish)

• Providers, call: (805) 437-5777

• Members, call: (805) 437-5656

• GCHP website, Care Management: Click Here

Website: https://www.goldcoasthealthplan.org/for-members/health-and-wellness-services/care-management/

About: Our team of nurses, social workers and care management coordinators work together to support and empower members to exercise their options and access the services appropriate to meet their individual health needs, promoting an  improved quality of life for our members. GCHP Care Management includes complex and non-complex care management covering a variety of areas, including education and intervention tailored to meet the member’s identified goals, support for self-advocacy, and identification of social determinants of health concerns and linkage to appropriate resources in the community.

Health Education

Referral Information: Health Education Referral Form - (English and Spanish)

Community Resources: (English and Spanish)

GCHP website, Health Education: Click Here 

Website: https://www.goldcoasthealthplan.org/health-resources/community-resources/

About: Gold Coast Health Plan's (GCHP) Health Education Program works with local clinics, providers, and hospitals to provide quality health education resources at no cost to members.

Rapid Integrated Support and Engagement (RISE)

Referral Information:

RISE Brochure

RISE Program Referral Form and Instructions (must be opened using Adobe Reader)

Website: https://vcbh.org/en/get-help/rise-program

Contact Us:

1911 Williams Drive

Oxnard, CA 93036

Phone: (805) 981-4233

Contact Person:

• Felicia Skaggs M.S.

Direct: 805.981.9265

Main: 805.981.4233

About: The RISE Program helps to build bridges to treatment. If someone has or appears to have mental health problems and is unable or unwilling to access help, RISE can help.

The RISE Program is offered by Ventura County Behavioral Health specifically to encourage and enable people in these situations to get assessment and treatment. The field-based outreach team makes contact, then provides ongoing support in navigating any challenges to accessing care. And it’s not just one-time assistance – the RISE team follows up with clients as needed and may be closely involved with case management. 

If a person is experiencing a moderate or high-risk crisis – if their words or behaviors suggest they may harm themselves or others, or if they appear to be gravely disabled – do not contact RISE. Contact the Crisis Team at 1-866-998-2243.

STAR (Screening, Triage, Assessment and Referral)

Referral Information: Community providers can complete the referral form and email to STAR@ventura.org or fax to 1-805-981-9268. Providers at VCMC Ambulatory Care clinics can send the referral form via E-referral system.

3 types of referral forms: 

Youth ages 0-18 with Gold Coast Medi-Cal: Beacon Algorithm - Child

Adults 18+ with Gold Coast Medi-Cal: Beacon Algorithm - Adults

Any age with Medicare, no insurance, or other types of insurance: STAR Referral Form (must be opened using Adobe Reader) 

Website: https://vcbh.org/en/get-help/assessment-referral

About: STAR team (Screening, Triage, Assessment and Referral) is the main entryway to requesting services with Ventura County Behavioral Health. The goal of the program is to provide timely and appropriate information, guidance, screening, triage, assessment and/or linkage to mental health services and supports in a consistent, culturally sensitive manner countywide.  Community members can access care by contacting either STAR at 805-981-4233 (M-F, 8:00AM-5:00PM) or our Access Line at 1-866-998-2243 for immediate help (24/7). 

Substance Use Treatment Services (SUTS)

Referral Information: The clerical staff will request a minimum of information: name, phone number, Medi-Cal eligibility; then they will transfer the call to a clinician who will conduct a brief screening (approximately 30 minutes) to assess for medical necessity and urgency of need. They will then be scheduled for an assessment (1.5-2 hours) and ultimately admission into our treatment services. Currently all of our services are via telehealth or telephone.

Phone: ACCESS Line: 1-866-998-2243

SUTS Line: 1-844-385-9200

Website: https://vcbh.org/en/

VCBH clinic and service locations

ACCESS Brochure (English and Spanish)

About: Ventura County Behavioral Health provides a continuum of care for substance use problems, with six locations and a wide range of treatment options for achieving and maintaining recovery at no cost or low cost. Services are: on a sliding scale depending on need, treatment services are free if under age 18, staff can assist with insurance eligibility, Covered California, Medi-Cal, and paperwork.

Ventura County ACCESS staff will help determine which treatment options are needed. 

• Outpatient Services: Counseling and therapeutic strategies

• Residential Treatment: Residential care for rehabilitation services in a non-institutional setting

• Withdrawal Management (Detox): Intake, observation, medication services and discharge services

• Medication Assisted Treatment (MAT) 

• Case Management: Assistance in accessing medical, social, educational, vocational or other community services

• Recovery Services: Ongoing aftercare support

• Specialized programs for women, youth, and people who are justice-involved

A prospective client can call any one of the clinics’ main number or the ACCESS Line (ACCESS line is 24/7 every day) and request services.

Affordable Health Insurance

Website: Health Insurance Options for At-Risk, Homeless and Vulnerable Youth

Address: 100 Pearl Street Hartford, CT 06103

Contact: Ask An Expert

About: Affordable Heath Insurance provides insurance for people in all walks of life. These plans include at-risk, homeless, and valuable youth as wells as catastrophic, EPO, HMO, indemnity, low income, POS, PPO, student/young adults and unemployment. Finding the best insurance plan can be overwhelming to make it easier visit the ask an expert site to discuss your options.

Vulnerable Youth Insurance Plans Coverage

• Diagnostic tests, hospital visits, mental health and substance disorder treatment, prescription drugs, preventative wellness service (including reproductive health), rehabilitation services, surgical procedures, primary care and specialist visits.

Low Income Insurance Plan

• Depending on the state the coverage varies however federal law mandates the following benefits:

  • Inpatient and outpatient services

  • Physician Services

  • Laboratory and X-ray services

  • Home health services

College Planning Guide For Students with Mental Health Disorders

Website: College Planning Guide

About: Pursuing higher education can be stressful for any college-bound student, but it can be more challenging for those with mental health illness. This guide helps students navigate the programs and policies supporting mental health.

Topics Covered

• Understanding rights to potential accommodations

• Accessing mental health services

• Available scholarships

• Assistive apps for students with mental health

Substance Abuse Disorder Resource

Website: Medicare Plans

About: If you are looking for an insurance plan but are worried about eligibility due to substance abuse please click the like above to learn more about Medicare plans. It also includes resources based on what state you live in.

Question Covered in the Link Above

• Does medicare cover substance abuse treatment?

• What types of substance abuse treatment does medicare cover?

• What kinds of substance abuse treatments are not covered by medicare?

• What are your out of pocket costs for medicare substance abuse treatment?

• What is the medicare SBIRT Program?

• What Opioid treatment programs does medicare cover?

Addiction Group

Website: Call our Addiction Hotline

Phone Number: (928) 910-7325

About: This guide provides education about substance abuse and treatment option. It also answers some of the basic question that surround Addiction hotlines. At the bottom of the guide there are phone numbers for specific addictions. If you have any question or are not sure how to start you recovery process give the number above a call. They can lead you in the right direction for your specific addiction.

Question Covered in the Link Above

• What is an Addiction Hotline?

• Who Answers an Addiction Hotline?

• What Happens When You Call an Addiction Hotline?

• Are Addiction Hotlines Free and Confidential?

• Should You Call an Addiction Hotline?

• Can I Call an Addiction Hotline for Someone Else?

• How to Prepare for an Addiction Hotline Call

• Are Drug Overdose Hotlines Available?

• Is it Possible to Start the Rehab Process on a Call?

  Hotlines Available

• Alcohol

• Cocaine, methamphetamine, and other drugs

• Sex

• Gambling

• Prescription Drugs

Impatient Treatment for Addiction

Website: Impatient Treatment

About: Inpatient rehabilitation is a form of treatment that involves a patient living at a treatment facility while receiving round-the-clock care and support. This type of treatment can be highly effective for individuals struggling with severe addiction or those who have not had success with other forms of treatment.

Common Question They Answer

• What is rehab like?

• How much does rehab cost?

• How to sober up?

• Dating an alcoholic

Topics Addressed In Article

• What is impatient treatment

• Impatient vs residential care

• who needs impatient treatment

• how do impatient programs work

• what to expect during impatient treatment

• How long are the programs

• Aftercare planning

• how to find the right program